Annual Report of the Disabled and Aged Regional Transit System : Darts 1980

SO

CABON HY OP

Disabled and Aged Regional Transit System

AA ‘ey 4 of Hamilton-Wentworth
/ WO ANNUAL REPORT

1980

SERVING YOU FOR 1980 - 81

D.A.R.T.S. Board of Directors

*Mr. Donald Roughley President
*Mr. William Callaghan Vice-President
*Mr. Craig Fraser Past President
*Mr. J. Nelson Allan Treasurer
*Miss Dorothy Cauley Secretary
Mr. Robert Wodehouse Member
Mr. Tony Aquilina Member
Mrs. Elizabeth MacKay Member
Mr. Ashe Kulkarni Member
Mr. Jack Lowes Member
Mr. Peter Street Member
Councillor Helen Bell Regional Representative
Mr. Hugh MacNeil Executive Director/General Manager

*Member of the Executive Committee, the governing body of D.A.R.T.S.

Subcommittees

Public Relations Personnel

Mrs, Elizabeth MacKay, Chairman Mr. Jack Lowes, Chairman
Miss Dorothy Cauley Mr. James Stowe

Mr. Peter Street Mr. J. Nelson Allan

Ms. Mandy Karuzas

Ms. Marion Lowe Finance and Administration
Miss Phyllis Infurnari Mr. J. Nelson Allan, Chairman

Mr. Robert Wodehouse
Mr. Craig Fraser
Service and Operations

Mr. William Callaghan, Chairman Nominating Committee
Mr. Tony Aquilina Mr. Craig Fraser, Chairman
Mr. Ashe Kulkarni Mrs. Elizabeth MacKay
Mr. J. Nelson Allan Mr. Tony Aquilina

Acknowledgements to:

Councillor Helen Bell, Regional Representative, Hamilton-Wentworth Region
T. G: Bright & Company Ltd., Niagara Falls, Ontario

The Hillcrest Restaurant, Hamilton, Ontario

Jordan & Ste-Michelle Cellars Ltd., St Catharines, Ontario

R. T. Kelley Inc., Hamilton, Ontano

Plumbers & Steamfitters, Local 67 Banquet Centre, Hamilton, Ontario

ANNUAL MEETING

of the Disabled and Aged Regional Transit System
of Hamilton-Wentworth

to be held on Tuesday, May 12, 1981

PRESIDENT’S MESSAGE

The past year has been an interesting one in the development of the Disabled and Aged
Regional Transit System in the Hamilton-Wentworth Region. Your Board of Directors
recognized a number of weaknesses and has worked to strengthen our present transportaion
services and to increase the availability of the service to the Handicapped and Aged.
Accordingly, the Board of Directors has concentrated their efforts on the following issues to
strengthen the availability of service and to improve relationships with the Region, clients and
service agencies.

(1) Improve service reliability, efficiency and effectiveness.
(2) Improve the existing vehicles through higher level of maintenance.
(3) Organize a new Board committee structure to include the following committees.

a.) Services and Operations

b.) Public Relations

c.) Finance and Administration

d.) Personnel

Generally the Board has recognized the continued need to review the availability of service.
Our approach to service and budget for 1981-82 has been presented and approved by the
Region and we are proposing to institute an evening service to 11:00 p.m. Monday through
Friday utilizing two (2) vehicles. This evening service is seen as an expansion of service
during this International Year of Disabled Persons to allow the disabled and aged an
opportunity to travel in the evening.

In 1980-81 our gross expenditures totalled $546,000 with increased expenditures for
maintenance of vehicles and an expansion of our fleet to sixteen (16) operating and two (2)
standby vehicles. In 1981-82 our budgeted gross expenditures will total $664,046 with the
replacement of two (2) vehicles and an expanded evening service. The number of vehicles
operating total sixteen (16) operating vehicles and two (2) standby vehicles as in 1980-81.

The Province of Ontario through the Ministry of Transportation and Communications and the
Region will contribute $440,000 in the form of grants in 1981-82 to our service. The

Ministry of Transportation and Communications has increased their subsidy allocation to
D.A.R.T.S. from 80¢ per capita to $1.05 per capita. This subsidy has been of great benefit

to the handicapped and aged of this Region and will allow us to continue to operate and to
expand service in the future.

The service provided by D.A.R.T.S. has continued to change since its inception and over
time, the number of vehicles operating has increased from six (6) to eighteen (18).

In addition the level of service has improved substantially. The Board of Directors will need
to place some emphasis on the improvement of services, on continued good maintenance of
vehicles, on improvements to driving training and on continued improved agency and
Region relations.

As this is my last year as President of D.A.R.T.S., I take this opportunity to thank
the Board of Directors and staff for their continued work and support over the last two (2) years.

Donald W. Roughley, P. Eng.
President

GENERAL MANAGER’S REPORT

The past year has been an interesting and challenging experience for me. As I indicated
in my report approximately a year ago,] felt it was essential to establish some short- and long-term
priorities, so that a satisfactory degree of service for our clients could be reached. I feel
it would be accurate to say that we have accomplished a great deal, but not all our
goals were reached.

1. The acquisition of new and the retirement of older vehicles proceeded well. With the generous
financial help of the War Pensioners of Canada and War Amputations of Canada (Hamilton

Divisions), we acquired without cost to our organization two (2) new vehicles. Our

appreciation is expressed on behalf of the whole community to these two fine organizations.

D.A.R.T.S., in cooperation with Government, will acquire a further three (3) vehicles, with

delivery in July, 1981. If community support is forthcoming, additional new vehicles that are

required will be obtained.

2. Our vehicle maintenance procedures and systems have improved. We will, during the balance
of this year, attempt to further improve our efficiency.

3. Our training and safety program for senior and new drivers has been expanded, under
new and more stringent guidelines.

4. From an operational standpoint, we are attempting to improve our routing systems, and
eventually to provide our clients with better timetables as they relate to reliability
and punctuality.

5. To improve our service, we will, after May 1, 1981, be phasing in a prepaid Individual Fare
System. Many of you have been advised of this under separate cover. Also we have the
authority to expand our service, on a very limited basis to 11:00 p.m. (Monday to Friday)
effective May 1, 1981.

In a time of budgetary restrictions, we have not expanded our service as rapidly as the
community may desire and need, but I feel that our service for 1980 has shown steady growth
and will continue for the balance of 1981. Even though our long-range plans for D.A.R.T.S.
are curtailed this year because of capital and operational budget restraints, through greater
efficiency, the community will continue to receive improved service.

I would like to acknowledge the assistance and co-operation of our Board of Directors.
You, the user, are fully aware of the dedication of our drivers as a whole and on your behalf
I thank them for their fine effort. Also a fine support staff in our office and dispatch areas
has made my job more pleasant and interesting.

Finally, my appreciation to a large number of volunteers who have assisted me in many
non-union areas. Their continued support in the future is essential.

A year ago I mentioned that with continued Government assistance, and community
support, together, we would make D.A.R.T.S. the best handicapped and aged transportation
system in the province. As long as I have the privilege of being your General Manager, I will
do my utmost to achieve these goals. [pra ae Sor

Hugh MacNeil
General Manager

Disabled and Aged Regional Transit System

of Hamilton-Wentworth

LOAD COMPARISON BY CATEGORIES
For the Month Of July 1979 versus July 1980

AREA

WORK

MEDICAL

DAY CARE

SHOPPING

EDUCATION

SOCIAL & RECREATION
THERAPY

OTHER

TOTAL

USAGE SUMMARY REPORT
FOR THE YEAR ENDING December 31, 1980

Vehicles used in 1980
Passengers Carried
Miles Travelled
Charters

Passengers on Charters

Number of Passengers Using Service for:
Work
Medical Purpose
Day Care
Shopping
Education (including Red Hill)
Social & Recreation
Therapy
Other (meetings, etc.)

Total

Increase over 1979,

1999 1980 CHANGE
2,151 2,624 122.0
326 742 127.6
1,826 3,301 80.8
26 59 126.9
214 109 - 49.1
223 371 66.4
343 492 43.4

Z 11 450.0
5,111 7,709 50.8
16

90,053

381,748

199
2,340

28,025

12,651

32,321

761

8,168

4,036

4,071

20

90,053

37.4%

AUDITORS’ REPORT

We have examined the balance sheet of the
Disabled and Aged Regional Transit System

as at December 31, 1980, and the statements of
operations and changes in trust and special
reserves for the year then ended. Our
examination was made in accordance with
generally accepted auditing standards and

procedures as we considered necessary in the
circumstances.

In our opinion, these financial statements
present fairly the financial position of the
organization as at December 31, 1980 and the
results of its operations for the year then ended
in accordance with accounting principles set out
in the notes to the financial statements applied
ona basis consistent with that of the preceding

accordingly included such tests and other year.

April 10, 1981.

MacGillivray & Co.
Chartered Accountants

Disabled and Aged Regional Transit System
of Hamilton-Wentworth

FINANCIAL STATEMENTS
BALANCE SHEET

as at December 31, 1980 (with comparative figures for 1979)

ASSETS

Current
Accounts receivable
Prepaid expenses
Due from Regional Municipality of
Hamilton-Wentworth

Trust and Special Reserve Funds
Cash
Term deposit
Receivables
Due from Regional Municipality of
Hamilton-Wentworth

Fixed (note 1)
Purchased vehicles
Donated vehicles
Office equipment

LIABILITIES

Current
Accounts payable - trade
Due to the Regional Municipality of
Hamilton-Wentworth

Trust and Special Reserve Funds
Reserve for capital purposes
-Margaret Maxwell Memorial Trust Fund

Surplus (Deficit)
Equity in Fixed Assets

Approved on behalf of the Board
D. Roughley

J.N. Allan DIRECTORS

$ 8,806

127,314
74029
1,086

205,429

$_276,180

12,958

12,958

53,960
35635
57,793

205,429

$ 276,180

STATEMENT OF OPERATIONS AND DEFICIT

for the year ended December 31, 1980 (with comparative figures for 1979)

Revenues
Passenger fares - agencies
- passengers
- charters
Other
Expenditures

Wages and salaries
Management fees
Employee benefits

Gas and oil

Vehicle maintenance
Office maintenance and rent
Licences and permits
Insurance

Telephone

Printing and stationery
Postage

Professional fees
Miscellaneous

Leased vehicles

Computer service and accounting fees

Drivers’ training
Equipment purchases
Communication radio
Travelling

Uniforms

Gross Operating Loss
Provision for Reserves
Stabilization and capital purposes
Net Operating Loss
Grants and Donations
Regional Municipality of
Hamilton-Wentworth
United Way
Donations
Government Reach Program
Government W.A.T. Program

Excess of Revenue over Expenditures
Deficit - beginning of year
Surplus (Deficit) - end of year

1980

$ 178,584
14,556
10,885

204,025
838

204,863
294,488

25,824
44,282
61,901
35105
1,954
15,087
2,803
Sy Lh
581
6,250
10,564
Zits
15,100
1,408
3,142
2.209
536
3,997

501,883
( 297,020)

(269,933)
( 366,953)

345,766
12,000

8,867
320
366,953

1979

$ 150,724
9,631
__ 6,025
166,380
1,77]

_ 168,151
154,894
2,500
12,443
21,993
34,827
2,781
1,502
10,202
1,946
789

318

1,225
1,722
7,085
15,000
905

749

270,881

ee

( 102,730)

( 23,666)
( 126,396)

120,211
11,520
1215

132,946
6,550

( 6,550)

$ eA

INL wii |

Disabled and Aged Regional Transit System of a

STATEMENT OF CHANGES IN TRUST AND SPECIAL RESERVES
For the year ended December 31, 1980

Margaret Reserve of
Maxwell Stabilization
Memorial and Capital ite
Fund Pan we
Balances - beginning of year $ 1,292 $-
Contributions \
Donations and memberships 1,647
Interest income 894 ©
Provided from current operations és
in lieu of depreciation - ~ 69,933
Grant from Minister of
Transportation and Communications -- 13,013
Grant from Regional Municipality
of Hamilton-Wentworth -- 33, /55
3,833 134,660
Expenditures
Capital purchases ~ -- (__ 80,700)
Balances - end of year $ 3,833 $ 53,960
NOTES TO FINANCIAL STATEMENTS .

FOR THE YEAR ENDED December 31, 1980

1. Significant Accounting Policies

(a) Revenues and Expenditures -
The accrual method has been used to reflect revenues and expenditures.

(b) Depreciation and Reserve for Stabilization and Capital Purposes -
A provision is charged to the revenues for the reserve for stabilization
and capital purposes. -The provision is equivalent to a charge for depreciation
calculated on a straight-line basis at the rate of 25% per annum on the
book value of automotive equipment as stated in Note l(c).

(c) Fixed Assets -
Fixed assets comprise automotive equipment and office furniture;
automotive equipment is classified on the balance sheet as (1) purchased
vehicles and (2) donated vehicles.

Purchased vehicles are stated at gross cost.
Donated vehicles are stated at a value which includes (1) retail value of .
vehicles acquired after January 1, 1979 and (2) the value of the remaining ’

life of vehicles on hand as at December 31, 1978, adjusted upward by
$13,029.00 in 1980.